Privacy

PRIVACY POLICY

SECTION 1 - PRIVACY POLICY The following document governs and details the Privacy Policy of Keep Smiling Brand through which we are offering our e-commerce services and merchandise. On our website, the privacy of all of our users and customers is protected and respected. This privacy statement is drafted in order to declare our website’s data protection and data collection practices by explaining legally how we protect users’ data, and what measures have been taken in order to be in compliance with different local and global privacy laws. This policy is written for all the users, buyers, customers, clients, and visitors to understand how our website (“we”, “our”, “Keep Smiling Brand”) uses, collects, shares, and protects users’ information and data. We request our users to read this privacy policy statement before using our website and services. The users of our website’s services will be assumed to be in agreement with our privacy statement after we have published this Privacy Policy on/through our website.

SECTION 2 - COLLECTION OF DATA Our website collects information that is necessary for the purpose of delivering our services. Personal information includes (but is not limited to) the full name, e-mail and phone number of the user. The information which will be collected in this process will be used to provide services to the user as well as to communicate with that user through e-mail and/or newsletters. Some information on our website will be gathered automatically through different tools and plugins.

2.1. Users Information Collection. We will collect personal information from users either when they create an account or when they place an order on our website. The information that will be provided to us includes but is not limited to:

a. Full Name
b. Email address
c. Phone Number
d. Address ( for shipping purposes)
e. Payment Information (Processed automatically through PayPal, Stripe, and credit/debit cards)
f. Any additional information relating to the users that they provide us directly through our websites or indirectly through our websites or online presence such as "cookies".

2.2. Automatic Information Collection We also collect information that is collected by general web browsers (such as Chrome, Firefox, Edge) and web hosting servers for the purpose of rendering normal services. This type of information includes  (but is not limited to) website usage by users, referring websites, browser type, language and its preference, and data and time of users’ browsing history. We may release such information in aggregate form for the purpose of making our services better. Please note that in aggregate form none of the individual users can be identified. Our website may also collect information that is considered personal identifiable information such as IP addresses and other information collected through cookies. We may share this information with third parties or in order to be compliant legally. Some of the information collected automatically is (but is not limited to):

a. Browser Information
b. Operating System Information
c. Ip Addresses
d. Operational Data
e. Referring Websites and Nodes
f. Page Accessed
g. Cookies (For More Read Our Cookies Policy)
h. Web Beacons, Pixels, Tags, Scripts, Or Other Tracking Mechanisms.
i. Geographic Location

 

SECTION 3 - USE OF COOKIES

This Cookies Policy has been drafted to declare our website’s collection of cookies which will be stored on users’ devices. This cookie policy has been drafted according to the privacy rights and user rights policies and we are letting our customers know that their data may be collected and they can contact us if they want to have their data removed. A cookie is a log file that collects certain information and is stored on the user's or visitor’s device or personal computer. This information will be provided back to the website if such a user or visitor makes a return visit. Our website uses cookies so it can identify and help to track the users of our website. The most common types of cookies are session cookies and permanent cookies, and functional cookies. Session cookies are temporary cookies that are deleted once the user exits the browser while permanent cookies remain in the user’s or visitor’s browser until the cookie log files are either deleted by the user or expired on their own A functional cookie is a type of permanent cookie that is necessary for the purpose of some services. Our website stores these cookies for our services in connection with third-party integration with our website. Mainly we use cookies in order to:

(i) understand how visitors are arriving on our website;
(ii) in order to monitor the usage of our website;
(iii) remembering when a user last visited our website and if the cookie persists continuing that user’s usage from the last time;
(iv) in order to keep track for analysis we may store analytical cookies;
(v) track for the purpose of marketing;
(vi) for error reporting;
(vii) for customer services;
(viii) to conduct research and development by gathering user data in aggregated form.

SECTION 4 - THIRD-PARTY LINKS

We depend on third-party platforms to render our services. For the aim of storing and hosting our data we primarily use hosting services. Please note that every one of those services is changeable and that we may use other alternatives just in case we discover new, better, and improved third-party platforms. but sharing a number of our data with our third-party platform partners, we are going to not share, lease, or sell any personal user information to a 3rd party (unless specifically required by legal authorities for lawful purposes). There may additionally be a presence of third-party tracking and analytical services links on our website that will also include the services of Google Analytics which can help us track user’s session activity, bounce rate, time of stay, and general traffic analytics. Most of those links will only be there to assist us to provide our services. Please note any links that are on or through our website are there either for marketing purposes or for other services as a requirement for the working of our website. These links may or might not be associated or affiliated with us in any way.

SECTION 5 - PROTECTION AND SHARING OF CONSUMERS AND USERS DATA

We are committed to protecting the personal data of consumers and users to the best of our ability. Data security is necessary and therefore in compliance with the global data privacy laws we have implemented measures in order to make sure that all data belonging to the consumers and users of our website is well protected. We have made sure that all the transactions on and through our website are going through well-protected payment platforms. All the payment information including credit card information is stored on any such payment platforms that have been used to purchase on our website. Our website neither collects any payment-related information nor do we control it. Unless otherwise stated, information is collected for internal purposes only. This includes such purposes as to :
a. Administer the services provided by the website, including informing our users of any relevant information contained within our website.
b. Improve the services of our website.
c. Contact the user for the purpose of research, product development or changes, and customer service.
d. Compile anonymous statistical data and analysis for use internally or with third parties.
e. Create and manage accounts.
f. Deliver targeted advertising, news, or other promotional material from the website to the user.
g. Enable communication between the website and the user.
h. In the process of selling, expanding, reducing, or acquiring new businesses and assets, users’ information may be shared with our new partners.
i. Fulfill and manage purchases, orders and payments, and other transactions relating to the website.
j. Notify the users of updates on our website.
k. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
l. Resolve disputes, troubleshoot problems, and respond to product and customer service requests.

SECTION 6 – USER RIGHTS UNDER OUR PRIVACY POLICY

Users have the following rights in compliance with CCPA.
a. Users have the right to know what personal information our website collects.
b. Users have the right to know who we share their data with.
c. Users have the right to deletion of their data.
d. Users have the right to receive Non-Discrimination services.

Email: info@keepsmiling.com.

6.1. USER RIGHT FOR EUROPEAN USERS AND VISITORS

If you are living in any European country or state, the following disclosure is made in compliance with the European General Data Protection Regulations. You have the right to access the personal information about you that we store on our systems, and have us update, correct, or delete it. Also, you may at any time withdraw your consent to any activity in which you provided us your consent. You are also entitled to obtain from us your Information (excluding data we obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller.

All information you provide to us is stored securely and treated with care and respect. The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA") such as the United States. It may also be processed by persons operating outside the EEA. If we do send your data outside the EEA, we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. By submitting your details, you agree to this transfer.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

SECTION 7 - AGE LIMIT

Anyone under the age of 13 should not provide us with any data, specifically personally identifiable information in any way. Any such information unknowingly collected by our website will be deleted as  soon as we have become aware of it. If a parent or guardian is aware that a minor has provided us personal identifiable information without their consent, they should reach us at info@keepsmiling.com.

SECTION 8 - OPT-OUT RIGHT FROM E-MAIL LIST

In compliance with the CANSPAM act and users’ rights to opt-out from the e-mail list, we are declaring that all users have the right to opt-out of our e-mail list by removing themselves from our e-mail list. Users can follow the “unsubscribe link” provided at the end of every email, follow the link to our website and choose opt-out or unsubscribe.

SECTION 9 - MODIFICATIONS AND AMENDMENTS IN PRIVACY POLICY

Any amendments or modifications in this Privacy Policy will be made based on the requirements and necessities of our website. All updated information will be publicly displayed on this page.

SECTION 10 - CONTACT

Any questions, remarks, queries, and feedback regarding any of the above-mentioned terms of our Privacy Policy can be directed at info@keepsmiling.com